Karelia Recover for Odoo: customer deductions and short-paid invoices, one case each
When a customer pays less than the invoice, someone has to find out why and get the money back. Karelia Recover keeps each short payment as a case in Odoo, and counts money as recovered only when a new payment shows it.
- Odoo versions
- 19.0 and 20.0
- Editions
- Community and Enterprise
- Hosting
- Odoo.sh or your own server
- Licence
- OPL-1, one-time purchase per Odoo version
What Karelia Recover does
Find the exceptions
Short-paid customer invoices are proposed as cases for review, or imported from normalized deduction rows.
One owner, one deadline
Each case gets a reason, a responsible user and a deadline.
Evidence in one place
The original invoice and supporting files stay linked, together with the decision to accept or challenge the deduction.
Real recovery
Accepted deductions are kept apart from cash that a newly matched payment actually brought back. A case summary can be printed.
Good to know
- The CSV import uses a documented, normalized format. Reading PDF or EDI files and retailer portals is not part of this release.
- Odoo Online can't install custom Python add-ons, so it needs Odoo.sh or your own server.
FAQ
Does closing a case count as recovered money?
No. Only a newly matched customer payment counts as recovered. Accepted deductions are reported separately.
Does it work on Odoo Online?
No. Odoo Online can't install custom Python add-ons. Use Odoo.sh or your own server.
Related tools
Karelia MarginClaim
Manage ship-and-debit claims in Odoo: tie fixed per-unit supplier price support to delivered, invoiced sales and prepare the supplier credit.
Karelia ROTFlow
Track Swedish ROT and RUT claims in Odoo and reconcile Skatteverket payouts, with requested, approved, refused and paid amounts kept apart.
Updated 2026-10-21