Q&A Knowledge Base: questions and answers inside Confluence Cloud
The same questions get asked in chat every week, and the answers disappear. Q&A Knowledge Base keeps them in Confluence: ask, answer, vote and accept, with roles you control.
- Product
- Confluence Cloud
- Hosting
- Runs on Atlassian (Forge)
- Status
- Atlassian Marketplace listing in review
What Q&A Knowledge Base does
Ask, answer, accept
Questions and answers with votes, one accepted answer, comments, up to five tags and "Already asked?" suggestions.
Status on every question
Unanswered, answered, solved, closed or duplicate.
Roles by group
Choose who may ask, answer and moderate, site-wide or per space.
Search every answer
Search reads every answer, with filters and sorting.
FAQ macro
The Q&A question list macro has an FAQ mode that shows solved questions with their accepted answer.
Import and export
CSV import with a preview, CSV export, and an optional Rovo agent.
Screenshots
Good to know
- The app sends no email notifications.
- Confluence's own search box may not show Q&A content.
- No images or attachments in posts yet. Guests and anonymous users see nothing.
FAQ
Can I bring existing questions in?
Yes, with a CSV import of up to 5,000 rows, previewed before anything is created. Imported posts are created by the person who runs the import.
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Write a Word template with fields like {issue.key} and generate Word or PDF documents from Jira issues, JQL results or a Jira Automation rule.
Updated 2026-10-19