Karelia Accordion & FAQ: a collapsible FAQ accordion for Wix Harmony

It picks up your site's fonts and colors, so it looks like part of your design from the first minute, and five example questions show how it works before you write your own. Unlimited accordions and questions are free.

How it works

1. Open the Harmony editor. Install Karelia Accordion & FAQ from the Wix App Market and open your site in the Harmony editor.
2. Add the component. Add Karelia Accordion from the Add panel. It shows five example questions.
3. Write your questions. Select the accordion to edit questions and answers or change the layout, then publish.

Good to know

• The accordion is a Harmony component. It cannot be added in the classic Wix Editor or in Wix Studio.
• FAQ structured data, the search box and Expand all need the Pro plan.

Privacy

Effective date: 8 November 2026

This policy explains what information the Karelia Accordion & FAQ app ("the app") handles, why, and where it is kept. The app is made by Karelia Labs ("we", "us"). If you have a question, write to karelialabs@outlook.com or visit https://karelialabs.com.

Who this policy is for.

• Site owners who install the app on their website, and people who help them manage it.

• Visitors to websites that show a Karelia Accordion.

What the app stores. The app has no database of its own and does not store personal data.

• Your questions, answers and settings (layout, icons, labels, which extras are on) are saved by the website platform as part of your site's content, in the same way as the text and images you add to your pages. We do not keep a copy.

• In your own browser, the app's dashboard remembers three small facts so it does not repeat itself: how many times you opened the dashboard, whether an accordion was found on your published site, and whether the review suggestion was already shown. This stays in your browser's local storage and is never sent to us.

What the app reads, and when.

• Your plan and site address. When the dashboard opens, when an accordion loads on your live site, and when you or the AI assistant use the app's tools, the app's backend asks the website platform which plan your site has (Free or Pro) and its published web address. This is used only to answer that request and is not stored.

• Your published pages. When you click "Check my published site" in the dashboard, or ask the AI assistant to draft an FAQ or check your setup, the app reads your site's public sitemap and a small number of your published pages (at most twelve per request). It uses their text to draft questions and answers or to find accordions, and returns the result to you. The pages are read only at that moment, only from your own site, and their text is not stored.

Site visitors.

• When a page with an accordion loads, the visitor's browser makes one request to the app's backend to check whether the site has the Pro plan. The request identifies the site, not the visitor. We do not set cookies, build profiles, track visitors across sites or record what they search for or open.

• The search box (Pro) works entirely in the visitor's browser. What visitors type is not sent anywhere.

• Like any web service, the hosting infrastructure processes technical connection data (such as IP addresses) to deliver requests. We do not use it for any other purpose and do not keep it.

Where processing happens. The app's backend runs on the website platform's app hosting. We do not use other servers, analytics services, advertising networks or data brokers, and we do not sell or share personal data.

Your choices.

• You can change or delete your questions and answers at any time in the editor.

• You can clear the dashboard's remembered facts by clearing your browser's site data.

• Uninstalling the app stops all of the processing described above.

Children. The app is a tool for website owners and is not directed at children.

Changes. If this policy changes, we will update the effective date above and, for important changes, tell site owners in the app's dashboard.

Contact. Karelia Labs · karelialabs@outlook.com · https://karelialabs.com

Terms of service

Effective date: 8 November 2026

These terms apply to the Karelia Accordion & FAQ app ("the app"), made by Karelia Labs ("we", "us"). By installing or using the app you agree to them. Questions: karelialabs@outlook.com · https://karelialabs.com

1. What the app does. The app adds a collapsible questions-and-answers component to your website, a dashboard page with setup help, and tools that the platform's AI assistant can use to draft questions and answers from your published pages and to check your setup.

2. Plans and payment.

• The Free plan is free of charge and has no time limit.

• The Pro plan adds FAQ structured data, a search box and an Expand all button. Its price is shown before you buy. Billing, renewals, cancellations and refunds are handled by the website platform's app market under its own terms.

• If your plan cannot be confirmed for a moment, the app keeps working with the Free features until it can.

• We may change prices or features of future billing periods with reasonable notice. Changes never apply to a period you have already paid for.

3. Your content.

• You own the questions, answers and settings you add. You are responsible for them being accurate, lawful and yours to publish.

• Drafts suggested by the app or the AI assistant are taken from your own published pages, but they are suggestions. Review them before you publish them.

• You give us permission to process your content only as needed to run the app for you, as described in the Privacy Policy.

4. Search engines. FAQ structured data describes your questions and answers to search engines. Search engines decide by themselves how, and whether, to show your content. We do not promise any ranking, rich result or traffic.

5. Acceptable use. Do not use the app to publish unlawful, misleading or harmful content, to read websites you do not own, or to interfere with the app or the platform it runs on.

6. Availability and changes. We work to keep the app reliable and up to date, but it is provided "as is" and "as available". We may improve, change or retire features. If we retire the app, we will give reasonable notice.

7. Liability. To the extent the law allows, Karelia Labs is not liable for indirect or consequential losses, lost profits or lost data arising from the use of the app. Our total liability for any claim is limited to the amount you paid for the app in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.

8. Ending. You can stop using the app at any time by uninstalling it. We may suspend access if these terms are seriously breached.

9. Changes to these terms. If we change these terms, we will update the effective date above and, for important changes, tell site owners in the app's dashboard. Continuing to use the app after a change means you accept it.

10. Contact. Karelia Labs · karelialabs@outlook.com · https://karelialabs.com